A Beautiful Question: Questioning in Healthcare

 

questioningBernadette Keefe MD

A person skilled in the art of questioning is a person who can prevent questions from being suppressed by the dominant opinion. – Hanz-Georg Gademer

It was just after New Years 2015 when an an article by Warren Berger entitled “Forget Resolutions, Whatʼs Your Beautiful Question” caught my eye. In it, the author (see his book “A More Beautiful Question” 2014) suggests that instead of making New Years resolutions (ie: aspirational statements) we should formulate our own ʻbeautiful questionʼ. With questioning firmly top of mind, I started noticing game-changing endeavors that began with one fresh, simple question.

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the art and skill of listening

Listening

The skill to listen and to give ourselves the time/space to reflect on what we observe is central to a good life. Quality listening allows personal and professional growth, sustains our relationships and promotes learning. Without the ability to listen, we place ourselves out of range of others, and thus unable to gain valuable insights from them, or to provide help and answer needs. For a fulfilling personal and professional life we must acquire the skill of honed, effective listening.

Although most of us recognize the value of listening, human nature possesses a strong impulse to share, and, even, to be first to speak and to voice our opinion! Despite both a need and desire to listen, humans have a nearly irrepressible urge to interrupt in order to share their own point. Such impulses can, and do, crowd out the other personsʼ words, insights and desires whereby they may never be heard.

Listening in Healthcare

Recently the topic of listening has been getting a major public airing in discussions regarding doctor/patient communications. Continue reading